Change in IT development is so fluid and dynamic that it requires you to regularly refresh your knowledge to keep up to date. Every year, there are trends that emerge and dictate how business is conducted and this year is no exception; there are a lot of trending ideas and solutions in application integration. To keep your business ahead of the pace, your systems current and to give your brand an edge, Itransition recommends keeping an eye on the following application integration trends:
Growth of mobile and real-time integration
Mobile devices and the entrenchment of broadband have made the Internet accessible to more people than ever before; the demand for and purchase of items on the go through these mobile devices will dictate the trend for years to come. eCommerce is now mCommerce as electronic is now mobile; customers want easier searches, local results, and fast delivery. The retail industry has no option but to grow mobile and real-time integration for success and survival; application integration has long moved from simply connecting systems or an ERP solution to a CRM, rather it is about giving your customers what they want, where they want it and quickly.
CSPs will go for fully integrated application marketplaces
If you have been following, you will have noticed that telecoms try to edge each other out by offering new services and products, the latter being along the lines of in-house developed web applications, unified communications solutions, and cloud application marketplaces. What to watch out for going forward is the potential of cloud application marketplaces, whose strength is in interconnecting SaaS solutions offered on CSP’s cloud application marketplaces.
Just to underline the impending potential, German Deutsche Telecom, for example, has now made available tens of applications in premium and local while Orange offers around 30 applications. Whoever the provider, CSP or SaaS vendor, the fundamental question is: how do you integrate the new applications with the existing ones? In 2017, CSPs will be working on effective and seamless interconnectivity and integration across applications.
API-driven application integration will grow further
APIs are now the norm; it has become the standard in cloud-based applications, mobile applications, applications for wearable gadgets for sharing with other systems and applications. Developers love this integration system and regularly use it to link existing ecosystem with their new developments and also develop private APIs to use for custom applications which are then linked to the wider ecosystem.
API is highly valued by developers for applications integration, and the trend will continue this year because, there is a high premium on and strong demand for mobile, cloud and IoT applications for business solutions and digital transformation, and they integrate well on API.
Retailer integration of Chatbots with mobile to support mCommerce
Chatbots were a big talking point in 2016; they have proved very successful for food and beverage retailers, and the general retail industry has taken note and is moving in this direction. Naturally, the next step is to integrate it with mobile; retailers will be paying for and looking for integration solutions to link Chatbots to the existing ecosystem and improve them for real-time data update to enable better uptake and solutions for customers. Chatbots will also have to be oriented for internal corporate use and integration which is guaranteed to keep it trending.
Inevitable ISVs and iPaaS providers partnerships to build and improve existing products
It is now understood by application providers that no product can survive in isolation; an application cannot satisfy all customer needs on its own. For this reason, developers are constantly working to widen the integration capabilities of their products; ISVs are now allowing outside developers to enhance and build platforms on their APIs for sharing integration plugins to other systems and applications. However, plugins are only good for connecting two applications and cannot fix errors; the most effective solution would be to build an integration platform as a service via API into an application or to have an integration platform which can be built on. The value of embedded integration platform cannot be under-estimated, and this trend is likely to grow.
Production of separate self-service integration marketplaces for small and medium enterprises (SMEs)
This should be a big trend this year considering its relevance; system integrators are increasingly focusing on creating integration marketplaces targeting SMEs. These integrations are not a preserve of system integrators anymore, ISV implementing partners, eCommerce agencies, and other services providers with experience in integrating custom systems want to create a separate integration solution or product to be sold separately.